Help! The File is Not Downloading

When it comes to downloading pdfs and zip files from online, there are various reasons that can cause issues with the download. This post will cover various reasons and fixes, so that you can access your downloadable files.


First off, sometimes glitches happen with the internet or the internet browser. Sometimes the fix is just to refresh the browser or try again later. However, sometimes there are other reasons at play too.


Possible Reason #1: Your internet connection is slow. Files come in different sizes. If your internet is not the fastest internet out there or for some reason is acting sluggish at the moment, it can make the downloading of files slow.

Fix for Reason #1: Give the file time to download. Also, you may want to reach out to your internet provider if that is an ongoing issue with things like sites being sluggish and files downloading very slowly. However, it could be that you need better equipment for the wireless to reach properly in your house too. My office is far from our modem, so we had to buy some wireless adapters to get things up to speed.


Possible Reason #2: You didn’t check your downloads folder.

Fix for Reason #2: Make sure you look in your downloads folder for the file. I know some files like a pdf will automatically open with some browsers, but a zip file will not. If the file you are downloading is a zip file, you will need to go to your downloads folder and properly open the zip file.


Possible Reason #3: Your pop-up blocker blocked it.

Fix for Reason #3: Make sure you don’t have a pop-up blocker that is blocking the downloading. The method for unblocking will vary by internet browser and computer type. I recommend doing a quick search on how to stop a pop-up blocker for whatever browser and computer you are using.


Possible Reason #4: Your school has restrictions on downloads.

Fix for Reason #4: Download it from home and send it to yourself another way.


If none of those things help, it can be do to other factors. If you are having an ongoing issue with downloading files, it could be something to do with your internet browser. A quick fix can be using a different internet browser, but if you want it resolved, here are some resources for the different browsers.



Internet Explorer


I hope that helps!



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